Remote Support:
Designed for businesses with standard health requirements
£ 25.00 user/month
- Unlimited remote support
- 15 minute target response time
- 4 hour resolution target
- Next business day onsite response
- Support covering Servers, Networks, PC’s, Mac, Phones etc.
- Monitoring & Asset Inventory
- Dedicated Consultant & Account Manger
- In depth IT Audit and Documentation Set
- IT Roadmap, IT Reports, Licensing and Warranty management
- Additional third party support
- 20GB Online Backup Allocation
- 16 GB Storage
- Unlimited support
On Site Support:
Designed for businesses with standard health requirements
£ 45.00 user/month
-
- Unlimited remote support
- 15 minute target response time
- 4 hour resolution target
- Next business day onsite response
- Support covering Servers, Networks, PC’s, Mac, Phones etc.
- Monitoring & Asset Inventory
- Dedicated Consultant & Account Manger
- In depth IT Audit and Documentation Set
- IT Roadmap, IT Reports, Licensing and Warranty management
- Additional third party support
- 20GB Online Backup Allocation
- 16 GB Storage
- Unlimited support
- Unlimited Onsite Break Fix
Scheduled IT Support:
Designed for businesses with standard health requirements
£ 80.00 user/month
- Unlimited remote support
- 15 minute target response time
- 4 hour resolution target
- Next business day onsite response
- Support covering Servers, Networks, PC’s, Mac, Phones etc.
- Monitoring & Asset Inventory
- Dedicated Consultant & Account Manger
- In depth IT Audit and Documentation Set
- IT Roadmap, IT Reports, Licensing and Warranty management
- Additional third party support
- 20GB Online Backup Allocation
- 16 GB Storage
- Unlimited support
- Sameday Onsite Engineering work
- Scheduled Onsite Work